AI automation for
Lancashire business.
We build the systems that answer your calls, price your jobs and clear your admin, for businesses across Lancashire.
- Calls answered in your name, day or night, with the job booked into your diary.
- Quotes priced and sent the same day, then chased for you when they go quiet.
- Invoices, job sheets and rekeying handled without anyone touching a keyboard.
Towns and villages across Lancashire
Replies within one working hour, Monday to Friday, 9am to 5pm
Find out what you could automate
Tell us what eats your week and we will tell you, free and with no obligation, whether AI can take it off you.
- 752
- Towns and villages covered
- 13
- Lancashire districts covered
- Up to 50%
- Made Smarter match funding
- £20,000
- Made Smarter funding cap
What we build
Five things that take time you do not have.
Each one starts with a conversation about where your week actually goes. We do not sell a platform and hope you find a use for it.
AI receptionist and call answering
Answers every call in your business name, books the job straight into your diary, and sends you the details before the caller has put the phone down.
Most trades and small firms lose work to voicemail. The caller rings the next number on the list and you never know it happened.
Quote and invoice automation
Turns a site visit, a set of measurements or an email enquiry into a priced, branded quote, then chases it and raises the invoice when it is accepted.
How it worksAI admin automation
Finds the jobs your team does by hand every week, then removes them. Data rekeying, chasing, filing, reporting and the endless copying between systems.
How it worksWebsite chat and lead capture
Answers the questions your website visitors actually ask, qualifies them, and hands you a booked call rather than an anonymous form fill.
How it worksAI training and consulting
Half a day with your team, working on your actual jobs, so the tools get used after we leave rather than quietly abandoned.
How it worksLancashire manufacturers can have up to 50% of this paid for by grant funding.
Made Smarter North West can match up to half of your technology adoption spend, up to £20,000, and an independent panel sets the amount. It is government backed, it covers this county, and its North West pilot began in January 2019.
Eligibility is SME manufacturers with 249 employees or fewer, turnover under £36m or a balance sheet under £18m.
What the funding covers
- Matched funding on technology adoption projects
- Free digital transformation workshops and roadmapping
- Leadership and skills training
- A part funded digital intern
Scheme details checked 9 October 2026. Confirm current terms with the programme before relying on them.
Built around the trades this county actually runs on.
Aerospace and engineering, construction, logistics on the motorway corridor, hospitality on the coast. The automation that works for a care provider is not the automation that works for a fabricator.
Manufacturing and engineering
Lancashire runs on manufacturing, from the aerospace cluster around Samlesbury and Warton to the textile and engineering firms across Pennine Lancashire.
Grant funding availableConstruction and trades
Builders, plumbers, electricians, roofers and groundworkers, where the work is won on who quoted first and who answered the phone.
Accountants and professional services
Practices carrying heavy document and deadline loads, where the constraint is qualified people spending hours on work that does not need them.
Logistics and transport
Operators working the M6, M55, M61 and M65 corridor, where margin lives in scheduling, proof of delivery and getting invoices out on time.
Hospitality and tourism
Blackpool, Lancaster, Morecambe and the Ribble Valley, where bookings and enquiries arrive at every hour and staffing is the hardest line on the sheet.
Care providers
Domiciliary and residential care, where rota changes, compliance records and family communication consume time that should be spent on residents.
Areas we cover
From Skelmersdale to Colne, and everywhere between.
We list every place we cover rather than claiming the whole North West and hoping. Each district page has a section on each of its main towns and names every village we cover there.
What does AI automation actually do for a small business?
It removes the repeated work. The jobs we automate are answering calls that would otherwise go to voicemail, turning enquiries into priced quotes the same day, chasing quotes that have gone quiet, and reading purchase invoices into the accounts package. None of that requires changing how you work. It removes the parts nobody wanted to do.
How much does it cost?
Call answering starts at a monthly fee and quoting or invoice automation is usually a one off build with a smaller support charge after that.
Do you actually cover the whole of Lancashire?
Yes. We work across the county, from Skelmersdale and Ormskirk in the west to Colne and Barnoldswick in the east, and from Carnforth down to Chorley, and every place we cover is named on our areas page. Businesses in Preston itself are looked after by our sister brand, Preston AI Services. Most of the work is done remotely, so the practical question is not distance but whether we understand your trade.
Is there funding available for this?
If you are a small or medium sized manufacturer in the North West, possibly. Made Smarter North West offers up to 50% matched funding capped at £20,000 for technology adoption. Eligibility is SME manufacturers with 249 employees or fewer, turnover under £36m or a balance sheet under £18m. Your Made Smarter adviser confirms whether you qualify, and we do not charge to help with the application.
What happens if the AI gets something wrong?
Everything we build escalates to a person rather than guessing. The call assistant transfers or takes a message when it does not know. The quoting system flags anything outside your normal rates instead of sending it. You see every conversation and every document it produced.
Tell us what eats your week. We will tell you if it can be automated.
No charge for the conversation and no obligation after it. If the honest answer is that you do not have a problem worth automating yet, we will tell you that instead of quoting you for one.
We reply within one working hour, Monday to Friday, 9am to 5pm.
Or ring 01772 485 348 and skip the typing.
Get your free quote
Four quick answers and we will come back to you with what it would take and roughly what it would cost.